Order Delivery

Delivery of orders are subjected to:

  • Your address falling in the defined delivery area of the nearest restaurant.
  • The delivery address being mapped to the nearest restaurant that delivers in your area.
  • Availability of the restaurant online.
  • In case the delivery locality is not listed in the restaurant locator, delivery of orders cannot be placed; However you may choose to pick up your order from the nearest Dominos restaurant.
  • Your Order must have at least 1 pizza (excluding Pizza Mania).
  • In case you only want to order Sides and beverages, the minimum bill must be 300/- or more (inclusive of taxes for delivery).
  • Buy 1 Pizza & Get 1 Pizza Free Offer not applicable on Regular Pizzas also Any side/dessert free offer is not applicable on Chicken Wings, Crispy Chicken Strips & Dips.
Menu

The menu is displayed as per the availability of the menu items in the mapped restaurant

  • In case certain menu items are not listed in the menu page, the particular restaurant does not carry those items in the menu.
  • In case of non-availability of ordered product at the mapped restaurant, the order would not be executed. Same would be informed by the restaurant near you.
Coupon

Only the e-Coupons mentioned in any of the Domino's print material are applicable for Online ordering.

  • The complete code has to be punched in the coupon section for availing the coupon.
  • The coupon code is not case sensitive.
  • The coupon may not work if the conditions defined in the coupon details are not fulfilled in the order.
  • Domino's holds the right to accept or reject any coupon without giving any reason whatsoever.
  • The coupons are valid for specified period only and will not be accepted after the expiry of the validity period.
  • The guest must handover the coupon which is entered in the coupon section while placing the order to the delivery person, otherwise the order will be cancelled.
Terms and Conditions for all coupons including printed, mobile and email coupons
  • Coupons cannot be clubbed with any other offer / scheme.
  • Coupons are not applicable on Simply Veg / Simply Non Veg pizza, Beverages and Pizza Mania Combo.
  • Please announce the coupon and coupon code to the order taker while placing the order.
  • Cut and hand over coupon to the delivery person while taking the delivery.
  • All prices are exclusive of taxes.
  • Only one coupon is valid per order.
  • All coupons have limited validity.
  • Offer valid only in participating restaurants.
Modify / Cancel the Online Order
  • The online order once placed cannot be modified or cancelled either through the website or offline by calling the restaurant.
  • However you can get updated on the status of the order by calling the restaurant directly.
  • In case the order which is paid through credit card is cancelled due to non-availability of the ordered product at the restaurant, the amount will be returned by reversing the transaction by Domino's restaurant. The same would reflect in the next credit card statement.
30 Minutes or Free

For Delivery minimum order should be of one Pizza (other than Pizza Mania) or order value of 300/-( Inclusive of Taxes ). Limited area of delivery. Prices exclusive of all taxes. Prices subject to change without prior notice. Total amount rounded off to the nearest rupee. Service guarantee of less than 30 minutes or free shall not be valid on bulk orders. Bulk Orders are orders for 5 or more baked products (including sides and/or Pizza).

Maximum liability for Domino’s Pizza is 300. For Delivery minimum order should be of one Pizza (other than Pizza Mania) or order value of 300/-( Inclusive of Taxes ). Limited area of delivery. Prices exclusive of all taxes. Prices subject to change without prior notice. Total amount rounded off to the nearest rupee. Service guarantee of less than 30 minutes or free shall not be valid on bulk orders. Bulk Orders are orders for 5 or more baked products (including sides and/or Pizza). Service Guarantee of 30 Minutes or Free is also applicable only on one Pizza Mania combo of 4. Delivery guarantee is applicable at the first barrier point (security guard/reception etc.). Domino's Pizza does not penalize its drivers for late delivery. 30 minutes or free is not applicable when restaurant operating conditions are not suitable, this will be announced at the time of taking the order. Domino's Pizza reserves the right to withdraw the service guarantee without prior intimation.

In case of late delivery, orders up to bill value of 300 will be completely free ( no amount charged for the order). Orders above bill value of 300 will get a maximum refund of 300. Maximum Domino’s liability is 300. Orders of 5 or more pizzas/baked sides ( in case of only sides delivery) qualify as bulk orders, not valid for service guarantee of less than 30 minutes or free. Service guarantee of 30 minutes or free now also applicable only on one Pizza Mania combo of 4. Turn overleaf for available Pizza Mania combinations/details. Delivery guarantee applicable at the first barrier point ( security guard/reception etc.). Domino’s does not penalize its drivers for late delivery. 30 minutes or free not applicable when restaurant operating conditions are not suitable, to be announced at the time of order taking. Domino’s Pizza reserves the right to withdraw the service guarantee without prior information. 30 minutes delivery guarantee not applicable on new year’s eve and BOGO Days. On Ganesh Festival, Christmas and Durga Puja, the service guarantee may be withdrawn temporarily in view of difficult operating conditions food delivery.

30 minutes delivery guarantee shall not be applicable on New Year eve, on Ganesh Festival, Christmas and Durga Pooja, the service guarantee may be withdrawn temporarily in view of difficult operating conditions for delivery.

30 Minutes or Free Delivery Guarantee is not applicable on timed orders.

30 Minutes or Free Delivery Guarantee is not applicable on Buy One Pizza Get One Pizza Free.

30 Minutes or Free Delivery Guarantee is not applicable on 50% off offer and on all orders placed during Domino’s Happy Hours from 11a.m to 5p.m everyday till offer lasts.

Conditions apply.

For the All Night Delivery the Terms and Conditions would be as following:
  • All Night Delivery ordering is applicable on orders received between 12 AM to 3 AM only.
  • Certain areas of Gurgaon would be serviced through select restaurants for the All Night Delivery.
  • The night orders can be placed through Domino's mobile app, online ordering through Domino's website- www.dominos.co.in or the centralized number only 1860-210-0000.
  • The All Night Delivery ordering would be applicable on a minimum bill value of Rs.300 (inclusive taxes) at no additional cost.
  • Service guarantee of 30 minutes or free would not be applicable on All Night Delivery ordering.
  • No offers/ promotions would be applicable on orders placed between 12:00am - 3:00am.
  • Advance ordering is not allowed under All night delivery ordering.
  • Takeaway/Dine In is not allowed under All night delivery ordering.
Information Collected

In general, you can visit this Web site without telling us who you are or revealing any information about yourself. Our web servers collect the domain names, not the e-mail addresses, of visitors.

Domino's may collect personal information from you including your first and last name, address, telephone and mobile number(s), email address and any other information, when you knowingly provide us with this information. This will generally occur when you either:

  • Visit Online ordering site to place order.
  • enter into a competition or promotion.
  • participate in a survey.
  • subscribe to our mailing list.
  • register as a WOW club member.
  • apply for a job.
  • request information regarding our Franchise system.
  • submit website feedback.

Wherever Domino's collects personal information about you from someone else, Domino's or the franchisee will take reasonable steps to advise you.

Use and Disclosure

Except as otherwise stated, we may use information collected via this site to improve the content of our site, to customize the site to your preferences, to communicate information to you, and for any other purpose specified.

Domino's may use the personal information that you submit to store and process that information in order to provide goods and services. Generally, we may use your personal information the ways you would expect, including but not limited, to any of the following purposes:

  • to allow you to participate as WOW Club member.
  • to process any job application you may submit.
  • to provide you with any restaurant or promotion information.
  • to process any online ordering.
  • to determine the number of visitors to our websites and conduct reviews of our sites.
  • to fulfill prizes, awards and purchases.
  • to respond to specific requests from visitors.
  • to keep you informed about any changes to our websites.
  • to conduct marketing research, and
  • to now and again send you offers or information on products or services that we consider will be of interest to you.

Note: If you wish to unsubscribe from receiving any promotional communication from us please sms UNSUB at 5757575 to unregister.

Further information on how we use your personal information when using our Internet ordering system

When using the Domino's Pizza internet ordering system additional information is collected when you order a pizza online. This information assists in the delivery to your door and to verify your credentials.. The internet order system also stores information about your order to help you remember and re-order the same menu in future. When concluding your order via the Domino's Pizza internet ordering system, you will be asked if you would like to associate your mobile number with social media such as Facebook or Yahoo. You may choose to do that for ease of ordering when you come next time.

Credit card details

Domino's does not store any of your credit card details.

Third Party Disclosure

Domino's may share statistics and personal information between themselves and with companies that are related to Domino's including our international branches. Personal information that you submit to Domino's may be disclosed to a third party: such as our suppliers or our mailing houses, who are employed to provide some of our services; to meet the purpose for which it was submitted.

  • if you have provided your express consent to share the information.
  • if Domino's are required or authorized by law to disclose the information.
  • if your personal information is collected in connection with a joint promoter, to that joint promoter for marketing and research purposes.
  • if Domino's feel you might like to know about a third party's goods and services we may supply that personal information to that third party. (We know that many of our guests enjoy receiving these excellent offers), or
  • if you place an order via our internet order system, your details will be passed on to GeoTrust, who receive your credit card details for internet order payment. GeoTrust is a secure internet payment gateway that secures your credit card number during transmission. See: www.geotrust.com for further details.
Access, Accuracy and Security

Domino's will take reasonable steps to ensure that the personal information collected is accurate, complete and up-to-date.

You can access and request correction of any personal information concerning you at any time. You may also request that your personal information be deleted at any time. Any such requests should be made directly by contacting us.

Domino's will take reasonable steps to protect personal information from misuse, loss and unauthorized access, modification or disclosure.

Sensitive Information

Domino's will not collect, use or disclose sensitive information except with your specific consent.

Click stream Data

Each time you visit the Domino's site our server collects some anonymous information, known as click-stream data, including the type of browser and system you are using; the address of the site you have come from and move to after your visit; the date and time of your visit; and your server's IP address. Domino's may collect this information for statistical purposes to find out how the websites is used and navigated, including the number of hits, the frequency and duration of visits, most popular session times. Domino's may use this information to evaluate and improve the Domino's websites.

Cookies

A Cookie is a piece of information that our web server may send to your machine when you visit a Domino's site. A Cookie helps us to recognize you when you re-visit our sites and to co-ordinate your access to different pages on the sites.

For example, once you have placed a new pizza order you may be offered the opportunity to personalize your order so that the system remembers it for future use. A cookie will be set on your machine that enables us to recognize your computer when you return to order your favorite pizza next time.

With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. If you want to do this, refer to your Browser instructions or help screen to learn more. If you disable all cookies, you may not be able to take advantage of all the features of our sites.

Changes

If this Privacy Policy is changed, the revised policy will be posted on this site. Please check back periodically, and especially before you provide any personally identifiable information. This Privacy Policy was last updated on Feb 10, 2009.

Links to other sites

Domino's may provide links.

Consent

By using this site, you agree to the terms of the policy as stated above. Whenever you submit information via this site, you consent to the collection, use and disclosure of the information in accordance with the Privacy Policy of Jubilant Foodworks.

Process of Online Ordering
  • You can place the order as a new guest or an existing guest.
  • If you wish to place order as a new guest, take the following steps -
    • Choose Pick Up option if you want to pick up the order from a nearby Dominos restaurant
    • Choose Delivery option if you want to have your pizza delivered to a location
    • In restaurant locator select your delivery location from the drop down; fill in the house number and street in last two fields
      • Do not try to give an address which is not mapped in the locator. In such a case we will not be delivering to your address and your order will be cancelled.
      • In such a case the money will not be refunded by the restaurant.
    • The address will be stored in your account and next time when you wish to place the order at the same address, you can just select the address. You can save up to 10 addresses in your account.
  • If you have placed an order before, you should choose to order as an existing guest. You have 2 options to log in
    • Mobile number and password. This password was sent to your mail id when you ordered last time. You may also use forgot password option. The password will then be send to your registered mail id.
    • Social Media Integration if you associated your mobile number with your Facebook or Yahoo account last time when you placed order, you can simply click on Facebook or Yahoo to log in.
    • Once after log in it will show you your previously saved address and saved orders
      • Choose Pick Up option if you want to pick up the order from a nearby Domino's restaurant
      • Choose Delivery option if you want to have your pizza delivered to a location
      • In restaurant locator select your delivery location from the drop down; fill in the house number and street in last two fields
      • Do not try to give an address which is not mapped in the locator. In such a case we will not be delivering to your address and your order will be cancelled.
      • In such a case the money will not be refunded by the restaurant.
      • The address will be stored in your account and next time when you wish to place the order at the same address, you can just select the address. You can save up to 10 addresses in your account.
    • You can now choose to select from previously saved orders or build a new order.
  • You would now be directed to the Pizza selection page where you can choose the pizza or combo you wish to order by clicking on it
    • Once you click on any pizza or combo, a modal window will open that will allow you to customize your menu item for size, crust and extra toppings.
    • You have a choice to add toppings to the pizza which will be charged extra as per the size
    • You can remove or replace toppings as per Domino's predefined logic only.
    • The price of your section is displayed on the same page.
  • Click on add more pizza or proceed to sides to add this item to cart.
  • You can apply any discount coupon by clicking on coupon button in the cart
    • The coupon can be availed by entering the coupon code mentioned in the coupon
    • The coupon will only be applied if the conditions mentioned in the details of the coupons are met
    • You must handover the coupon which is entered in the coupon section while taking the delivery to the delivery person, otherwise the order will be cancelled.
  • Once you have selected a pizza or combo you can then move to the next step of ordering a side through clicking on proceed to sides.
  • On the side page you can select sides & beverages and the quantity and then add to the cart
  • Click on confirm order button in the cart to move to order confirmation page
  • On this page you can edit your order type as well.
  • Enter your Name, Email address and mobile number here
  • You can also give a name to your order here for future reference.
  • Click Proceed to payment to make the payment
  • Here apart from cash on delivery you have option to pay by various means like Credit Card, Debit Card, Net banking, Mobile payment etc.
    • If you select cash on delivery, you will receive a IVR call on your mobile number for validation purpose
    • As per TRAI All telemarketing calls are to be scrubbed against national guest preference register (NCPR) database to be made from 140 xxx xxxx But as this call is consumer opted you will receive a call from a non 140 series irrespective of if you are registered in DND.
      • Just press 1 on your mobile to complete validation
      • Once you press 1 the phone will be disconnected and your order will be processed
    • In case of other payment options, you will be redirected to the payment gateway to complete your transaction
      • Once your payment is successful your order will be processed
      • If your payment is not successful, you will be asked to try again
      • If after 3 trials your payment is not successful, you will be redirected to the order confirmation page for you to choose some other payment option.
  • Upon successful placing of your order in the restaurant, you will land on the final page where you would receive your order number and bill details.
  • You can save this page as html file or take a print out of your bill on this page
  • You can also give your feedback in the feedback section on this page
  • Here you should associate your mobile number with social log in with Facebook or Yahoo for future orders.
  • You can also download coupon by clicking on download coupon on this page
  • You will also receive an email with complete order details
  • In case you were a new guest, you will also receive a password for your future orders.
  • Exit will take you to Dominos Corporate Website
10% cashback up to Rs 250, Scan ‘Bharat/mVisa QR’ & Pay with PayZapp:
  • No Promocode required. Just Scan & Pay.
  • This offer is not applicable on Every Day Value offer
  • Scan 'Bharat QR'or mVisa QR & Pay with PayZapp at online merchant or any retail outlet merchants & get 10% cashback*. Customer can earn upto Rs.250 cashback* Per month during the offer period.
  • This offer is available for transactions done through (Visa/Mastercard/Rupay cards) only via PayZapp.
  • Offer valid till 31st Dec '18.
  • Maximum amount of CashBack available during offer period is total of Rs250/- Per user, per month.
  • Customer shall receive eligible CashBack value in Payzapp wallet.
  • Cash back eligible for transactions done using Bharat QR or mVisa QR code only via PayZapp.
  • For cashback queries write to support@payzapp.in or call 18001029426
  • Cashback will be auto-credited to your PayZapp wallet within 30 working days after the date of the transaction.
  • In case the booking is cancelled or left undelivered at merchant's end (Not PayZapp), a refund will be initiated within the next 10 working days.
  • All PayZapp registered users can avail this offer. T&C* apply.
  • Customer needs to be KYC certified for availing the offer CashBack
  • All products or services return would be entertained as per the company’s prevailing product return policy only.
  • Incase of dispute, PayZapp reserves the right to a final decision on the interpretation of these Terms & conditions.
Cashback or Discount on Payment page:
  • Cashback or Discount offered on the payment method selection page of Domino's is given by the respective payment method partners. These discounts are not being provided by Domino's Pizza India.
Pockets (by ICICI Bank) Cashback offer:
  • Get 20% up to Rs 200 Cashback on Domino’s orders paid using Pockets by ICICI Bank
  • Offer is valid on a minimum order value of Rs 500
  • Offer valid once per user per calendar month
  • Offer valid from 0000 hours on 3rd August 2018, till 2359 hours on 31st March, 2019.
  • How to avail the offer:
    • Select ‘Pockets by ICICI Bank’ as the payment option under ‘Wallets’
    • Enter your Pockets wallet number, CVV and valid-to-date provided in the app to make the payment
Mobikwik Cashback:
  • Get 25% up to Rs 300 Supercash on orders paid using Mobikwik
  • Offer is valid on 3 orders per user during the offer period
  • This offer is valid on a minimum order of Rs 499
  • Offer valid from 0000 hours on 1st November 2018, till 2359 hours on 30th November, 2018
  • Offer valid for all users
  • SuperCash will be auto-credited to your MobiKwik wallet within 24 hours
PayPal offer – Flat Rs 150 Cashback on min. order of Rs 500:

    ABOUT THE OFFER

  • Pay with PayPal and get an instant cashback INR 150 on your eligible purchases. You will need to transact for a minimum value of Rs. 500 on Dominos to be eligible for the offer.
  • Offer is valid only for first transaction on Dominos through PayPal and can be availed once per user.
  • Offer is valid for transactions through PayPal India account and Domino’s India website (https://www.dominos.co.in/) only
  • Offer is valid from 1st November 2018 till 30th November 2018
  • The cashback will be credited within 24 hours is in the form a discount. Please see the Terms and Conditions below for details.
  • HOW TO AVAIL THE OFFER

  • Create your PayPal account.
  • Pay on Dominos using PayPal.
  • You will need to transact for a minimum value of Rs 500 to be eligible for the offer.
  • Proceed to the payments page and select PayPal as the payment option.
  • Sign-in into your PayPal account and pay with your saved card (add card if not already added).
  • Cashback can be used as a discount at any Indian merchant accepting PayPal within 60 days from the award date. Check award email for exact date of expiry of cashback received.
  • The eligible Cashback amount will be automatically applied as a discount when you use PayPal to make your next purchase at any Indian merchant accepting PayPal.
  • Cashback is not eligible for redemption on (1) send/receive money transactions (including those marked as a “Goods and Services” payments), (2) charitable donations, (3) purchases made using PayPal.me and Invoicing.
  • TERMS AND CONDITIONS

  • Offer can be availed only once per user.
  • You agree to receive the cashback award email from PayPal.
  • This offer is available on First-Come-First-Serve basis to limited number of eligible customers.
  • In case of cancellations/ refunds in redemption cases, 100% cashback will be refunded if the offer period is still valid. For partial cancellations, refund will be processed as per PayPal policies.
  • Under no circumstances will you be entitled to withdraw the eligible cashback amount into your bank account or otherwise ask for a cash withdrawal. The cashback amount will be applied as a discount for your eligible purchases. The amount cannot be credited into any pre-paid instrument issued under applicable RBI laws.
  • The offer can be redeemed during a PayPal transaction where there is an integration between the merchant’s checkout flow and PayPal back-end platform which holds all the logic to redeem PayPal offers.
  • The offer will apply as long as the currency of the PayPal offer is the same as the currency passed from the Merchant (reflected at checkout). Currency conversion is not supported.
  • The offer cannot be transferred or combined with any other PayPal (a) offer; (b) promotion code; (c) coupon; or (d) discount or any offers from your card issuing bank. PayPal reserves the right to employ reasonable technological and other methods to prevent abuse of the Offer terms. Further, you acknowledge that PayPal’s decision to take certain actions, including limiting access to your offer, placing holds or imposing reserves, may be based on confidential criteria that is essential to our management of risk, the security of users’ accounts, comply with applicable laws and the otherwise protect the PayPal system. You agree that PayPal is under no obligation to disclose the details of its risk management or its security procedures to You.
  • In addition to the above, this offer is also subject to merchant’s general Terms of Use. The offer is not available for guest transactions.
  • Indian laws govern these Terms and Conditions. All disputes shall be subject to the Dispute Resolution clause of the User Agreement between PayPal and You.
Paytm Offer T&C:
  • Get ₹125 cashback on making 2 payments of ₹400 or more on Domino's website or app using Paytm within 30 days
  • Offer valid from 0000 hours on 23rd October 2018, till 2359 hours on 30th November, 2018.
  • One payment will be counted in only one Cashback offer at any given point in time.
  • Offer valid only on Domino's website (Desktop/Laptop) or App. Offer is not valid on 3rd party apps/website like Food Panda, Swiggy, Zomato etc.
  • After your first payment, you will get a SMS and Push notification to participate in "2 pe 100 Domino's Pizza Offer".
  • After first payment on Domino's website (Desktop/Laptop) or app, you can also participate in cashback offer by going into "Cashback Offers" section from your "Profile" section.
  • After participating in the offer, you have to make 1 more payment on Domino's website(Desktop) or app through Paytm within 30 days to get ₹125 cashback.
  • Transaction of ₹400 or more will be considered for the offer.
  • If you do not participate in the offer, your transactions will not get linked in the offer.
  • You can avail this offer only once during the campaign validity. If you fail to complete the offer after participating in it, your offer will be expired.
  • Only 1 transaction per day will be counted towards offer fulfillment.
  • Cashback will be credited to your Paytm Wallet after 48 hours of completing the offer.
  • Any cancelled order or transaction will not be counted towards game completion.
Stamped Coupons (Not Applicable for Online & Mobile Ordering)
  • Applicable only on pizzas and breads (excluding Pizza Mania, simply Veg and Simply Non veg category Pizzas).
  • Offer is not valid on Combos, Beverages, Desserts & Sides.
  • Valid on a minimum bill value of 350.
  • Offers are applicable on Net Bill Value.
  • Offer cannot be encashed and clubbed with any other offer.
  • In Dine-in/Carry-out; To avail this offer the guest needs to submit his original stamped bill at the time of the purchase.
  • For all Delivery orders offer will be valid only if the guest submits the original stamped bill and the order has been placed from the same mobile number.
T & C for E Gift Card
  • Domino’s Electronic Gift Card (EGC) is for ONE TIME USE ONLY, any unredeemed amount will get forfeited.
  • Domino’s EGC are available for any denomination between INR 100 and INR 3000.
  • Domino’s EGC can be used to purchase any Domino’s product on Domino’s India website/all Domino’s restaurants in India except the ones at the Airport.
  • The amount in the EGC will expire in 6 months from the date of activation.
  • A maximum of 2 cards can be used in a single order at Domino’s restaurant.
  • Domino’s EGC cannot be exchanged for cash.
  • Once E gift card has been purchased it is considered sold and cannot be cancelled, refunded or exchanged.
  • No refund will be made for any lost Egift cards and no revalidation is allowed for expired gift cards balance.
  • In App/pwa maximum one EGift card can be used.
  • Balance can be checked from the website www.dominos.co.in
  • Steps to order can be seen from this link.
  • Jfl at its own discretion may withdraw issuance/redemption of vouchers, without any prior notice in this regard.
  • Jfl’s maximum liability for any reason whatsoever shall not exceed the purchase value of the voucher.
  • Redemption will happen on all Domino's Online ordering (OLO) platforms i.e. Mobile APP, Mobile Website (PWA) , and Website. In restaurants redemption will NOT be available.
  • Any after order discount like Late or any specific guarantee in place with Domino's will NOT be applicable.
  • Remaining balance in case if the order value is more than voucher value can only be paid by cash. (No other modes of payment are acceptable).
T & C for Gift Card
  • How to use? One needs to activate this card to use it. To activate this card, visit our website www.dominos.co.in or SMS DOM<SPACE>ACT<SPACE>10-digit card number<SPACE>6-digit card pin to 56767 from recipient’s mobile number. OTP will be sent to the registered mobile number to authorize redemption transactions for this card.
  • Domino’s Gift Card can be used to purchase any Domino’s product on Domino’s India website/ app /all Domino’s restaurants in India except the ones at the Airport.
  • Domino’s Gift Card can be activated for any denomination between INR 500 and INR 49,999. Once purchased and activated, can be recharged with any amount in multiples of INR 100.
  • The amount in the gift card will expire in 1 year from the date of activation/reload.
  • Multiple transactions can be performed on a Domino’s Gift Card until the value or the validity of the card is exhausted.
  • A maximum of 2 cards can be used in a single order at Domino’s restaurant.
  • Domino’s Gift Card cannot be purchased using Domino’s Gift Card of any form.
  • Once gift card has been purchased it is considered sold and cannot be cancelled, refunded or exchanged.
  • No refund will be made for any lost gift cards and no revalidation is allowed for expired gift cards balance.
  • User is the person who has activated the gift card, by activating a gift card user accepts and agrees to these terms and conditions and shall not raise any disputes in this regard.
  • In App/pwa maximum one EGift card can be used.
  • Steps to order can be seen from this link.
  • Jfl at its own discretion may withdraw issuance/redemption of vouchers, without any prior notice in this regard.
  • Jfl’s maximum liability for any reason whatsoever shall not exceed the purchase value of the voucher.
  • Redemption will happen on all Domino's Online ordering (OLO) platforms i.e. Mobile APP, Mobile Website (PWA) , and Website. In restaurants redemption will NOT be available.
  • Any after order discount like Late or any specific guarantee in place with Domino's will NOT be applicable.
  • Remaining balance in case if the order value is more than voucher value can only be paid by cash. (No other modes of payment are acceptable).
Freecharge T&C:
  • Flat Rs 50 Cashback when you pay with FreeCharge on Domino's Pizza.
  • Offer is valid on a minimum order of Rs 499.
  • Cashback offer is valid once per user.
  • Offer applicable only on Dominos website and App.
  • Offer valid from 0000 hours on 1st November 2018, till 2359 hours on 30th November, 2018.
  • Cashback will be credited to Freecharge wallet within 24 hours.
  • The entire invoice value has to be settled using Freecharge Wallet, partial payment not allowed.
  • In case of complete or partial order cancellation / return, entire cashback amount will be deducted from the total refund.
  • Cashback amount will be in form of e-Voucher and valid for 3 Years from the date of credit in Freecharge account.
  • In case of order cancellation, refund by Freecharge wallet will be processed within 7 to 10 working days.
  • This offer is open to all Freecharge Wallet Account holders whose accounts are valid and verified.
  • The cashback offer is non-transferable, non-binding and non-encashable.
  • For any other queries on Domino's Pizza, please email at guestcaredominos@jublfood.com. For all issues/queries/complaints related to the offer write to care@freecharge.com
  • Freecharge & Domino's Pizza reserve the right to amend, modify, change, add or terminate (collectively change) the terms, contained herein at our sole discretion or withdraw this offer without any further notice.
  • We reserve the right to restrict cashback from any account with suspicious behavior or invalid details/credentials. FreeCharge has the right to ask for documents to prove his/her identity.
Airtel Money Wallet T&C:
  • Get 15% cashback upto Rs. 150 on min transaction of Rs. 450, applicable for first time users of Airtel Payments Bank/Airtel Money Wallet on Domino's.
  • The offer is available only for Airtel Payments Bank (APBL) customers : a) wallet customers (No KYC, Min KYC & Full KYC customers) , b) savings account customers.
  • Offer is applicable once per user during offer duration. Offer is applicable only for first time users of Airtel Payments Bank/Airtel Money Wallet on Domino's.
  • Limited period offer from 1st November 2018 till 30th November 2018.
  • Minimum purchase of Rs. 450 per transaction is mandatory in order to avail this offer.
  • Cashback would be credited within 72 business hours in the user's Airtel Payments Bank wallet or savings account.
  • Airtel Payments Bank reserves the right to disqualify any Airtel Payments Bank wallet holder(s) or Airtel Payments Bank savings account holder(s) from the benefits of this offer in case of any fraudulent activity/suspicious transactions.
  • Airtel Payments Bank also reserves the right to discontinue this offer without assigning any reasons or without any prior intimation whatsoever.
  • In addition to the above, this offer is also subject to Airtel Payments Bank's General Terms & Conditions available on http://www.airtel.in/personal/money/terms-of-use. For further details, please send your queries to wecare@airtelbank.com.
Amazon Pay Offer
  1. This offer is a joint promotional initiative provided by JUBILANT FOODWORKS LIMITED, ("Merchant") and Amazon Pay (India) Private Limited ("Amazon"). This offer is made available to you by Amazon Pay (India) Private Limited ("Amazon") on the Website (defined below) maintained and operated by JUBILANT FOODWORKS LIMITED ("Merchant")."
  2. The Offer is valid from 0000 hours on 1st Nov to 2359 hours on 30th Nov, 2018 both days inclusive ("Offer Period"), unless revoked or extended by Amazon in its sole discretion, without assigning any reason, without prior notice, and without liability of any kind.
  3. Under this Offer, cashback of 30% cashback up to 75, twice per user on Domino’s Pizza will be provided to each customer who pays for such transaction using the "Amazon Pay" option available on the Website and/or its corresponding App’s.
  4. (Each transaction meeting the aforesaid requirements being referred to as a "Qualifying Transaction").
  5. Cashback for a Qualifying Transaction will be provided in the form of Amazon Pay Balance. Amazon Pay balance is a sum of all balances associated with Amazon Gift Cards. Amazon Gift Cards are issued Qwikcilver Solutions Private Limited and are subject to the Gift Card Terms and Conditions available at http://www.amazon.in/gp/help/customer/display.html?nodeId=201522810
  6. These Offer terms and conditions ("Offer Terms") are in addition to the Gift Card Terms and Conditions. To the extent the Gift Card terms and conditions are inconsistent with these Offer Terms; these Offer Terms will prevail with respect to the Offer only.
  7. User can download the Domino's mobile app through:
    1. Android App: https://play.google.com/store/apps/details?id=com.Dominos&hl=en_IN
    2. iOS App: https://itunes.apple.com/in/app/dominos-pizza/id523106486?mt=8
  8. Amazon reserves the right to disqualify any customer from the benefits of the Offer, at its sole discretion, if it identifies any fraudulent activity being carried out for the purpose of availing the benefits under the Offer or for any reason whatsoever.
  9. This Offer cannot be combined with any other offer or promotion made available by Amazon on the Website.
  10. This Offer can only be availed once by each customer. Additionally, and for the avoidance of doubt, Amazon Pay Balance will only be provided for the first Qualifying Transaction (and not for any subsequent transactions) made by the customer during the Offer Period.
  11. This Offer will not be applicable if you, the Merchant or Amazon cancels the order fully or partially and in such a case, participation in the Offer will be deemed withdrawn. In case the Qualifying Transaction is cancelled after you have received the cashback, you acknowledge and agree that the appropriate cashback amount (received under the Qualifying Transaction) will be adjusted from your refund receivable amount.
  12. Amazon reserves the absolute right, without prior notice, without liability, and without assigning any reason whatsoever, to add/alter/modify/change or vary any or all of these Offer Terms or to replace, wholly or in part, this Offer by another offer, whether similar to this Offer or not.
  13. This Offer is valid for Indian residents only.
  14. The Amazon Pay Balance will be sent to the registered email ID of the customer making the Qualifying Transaction within 3 (Three) business days of such Transaction. Amazon Gift Cards will expire one year from the date of issuance by QwikCilver. Amazon Gift Cards cannot be used to purchase other gift cards. Amazon Gift Cards cannot be reloaded, resold, transferred for value or redeemed for cash, except to the extent required by law.
  15. By participating in this Offer, you expressly agree that Amazon or any of its affiliates will not be liable or responsible for any loss or damage whatsoever that you may suffer, directly or indirectly, in connection with this Offer.
  16. This Offer is governed by the laws of India and any disputes arising out of or in connection with this Offer will be subject to the exclusive jurisdiction of the courts at Bangalore.
  17. Availing this Offer is voluntary. Any person availing this Offer will be deemed to have accepted these Offer Terms. By availing this Offer, each customer hereby releases from liability and holds harmless Amazon and its affiliates in relation to any matters connected to this Offer including but not limited to issue(s) associated with making the Qualifying Transaction or the inability to make a transaction for any reason whatsoever.
Domino’s Wallet
  • The Amount in Domino’s Wallet can be used for Online transactions done on Domino’s using the Desktop Site or Mobile Site.
  • Currently Amount can be added to Wallet only in case of Order Failures, Cancellations & Refunds.
  • Amount once deposited can’t be withdrawn back to the payment source.
  • In case of any Queries or Concerns please email to: wallet@jublfood.com
Everyday Value Offer

Everyday Value offers on Medium & Regular Size Pizzas are limited period offer only and can be withdrawn without prior intimation. Prices shown are for Hand Tossed Pizzas only. Prices subject to change without prior notice. Upgrade to your favourite crusts (Charges Extra). Everyday Value offers can be availed in similar pizza size pricing categories when you order pizzas in multiples of two only. Pizzas from different sizes/categories can’t be clubbed together in an order when you buy 2 pizzas. 30 min or free Delivery guarantee is not applicable in case of bulk orders. Bulk orders are orders of 5 or more baked products (including sides and/or Pizza*)*.

IRCTC T&C:

Domino's shall use its reasonable endeavours to deliver the pre-ordered meals with/without beverages to the customer at seat/berth on the selected train during the booked meal, but reserves the right to cancel the order due to technical reasons or otherwise in which case an alternative pre-ordered meal with or without beverage will be delivered or a refund of the charges will be made at the discretion of IRCTC.

  • Domino’s will accept only COD in case of order on train.
  • In case of pre-deboarding of the customer by detraining at any station prior to the selected station on train route, Domino's shall not be liable to deliver the pre-ordered meal at any other station or in any other train other than as selected by the passenger.
  • Customers must be present on the seat/berth as confirmed against the PNR on the selected train during the period of trains stationed at the selected Railway station. In case, customer is not present/seated on the seat/berth as confirmed against the PNR for the selected train, the customer shall be considered to be No-Show and IRCTC or the service provider shall not be liable for non-delivery of the pre-ordered meal during the stationary period of the train at selected Railway station as location of the customer cannot be determined otherwise and in such cases refund shall not be permissible.
  • In case, the passenger has neither cancelled nor boarded the train, Domino's shall not be liable for non-delivery.
  • Domino's shall not be responsible for any delay in arrival/departure of the running train.
  • All disputes are subject to the exclusive jurisdiction of the Delhi Courts.
  • Prior to 1.5 hours of delivery, booking of meal can be cancelled.
  • No revision/cancellation is permitted within 1.5 hours of actual arrival time of the train at the selected station.
  • Cancellation is not allowed at the time of delivery of pre-ordered meal.
Customer Support